Platforms are playing a central role in reshaping industries, and redefining how consumers interact with businesses and vice versa. Platform thinking is prompting organizations to move beyond price and product differentiation, towards a value creation model. Platform businesses have an average revenue multiples of 8.9 times.
However, building successful platforms that meet the commercial and customer experience objectives is not easy. It requires a symbiotic convergence of technology, strategy and engineering culture.
In this the fireside chat with Ali Elgamal, Head of Technology at Gojek and Mangalam Nandakumar, Principal Consultant at ThoughtWorks discuss the nuances of building platforms and nurturing high performance engineering teams.
You’ll hear them talk about:
- How digital platforms enable businesses to build larger ecosystems and devise targeted growth strategies
- How platform-centric business models enable business agility, and the role of engineering practices and tech frameworks
- How an organization ambitious about scaling growth through platforms can approach engineering culture, mindset and capabilities
- Evaluating the ROI from investing in a platform (when businesses should invest in platforms, and the considerations to be made when arriving at the decision)