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Virtual conference | 8-10th September 2020

ThoughtWorks Live is an event series designed especially for senior executives at the intersection of business and technology. Our sessions are carefully curated to explore success strategies for the future and discuss how to take advantage of the infinite possibilities created by the exponential advancements in technology.

Given the current circumstances, our usual morning conference took place as virtual lunchtime sessions across three days. We welcomed a fantastic lineup of expert speakers from a wide range of backgrounds and industries who explored how to adapt to changing circumstances, generate value from adversity and create opportunities in new realities.

Value from Volatility:

Creating a change-powered enterprise


Explore our latest event | 8-10th September

As we continue to weather the impacts of the COVID-19 crisis, it’s natural for businesses to focus on survival and ‘going back to normal’. However, re-establishing the status quo leaves enterprises vulnerable to the next seismic shift, there is a need for organisations to move beyond business continuity to achieve resilience. 


In this virtual edition of ThoughtWorks Live, we explored how, by drawing on the right combination of capabilities, businesses can capitalise on adversity and disruption. Our expert speakers examined how organisations can turn change into a source of competitive advantage, leveraging shifting dynamics to lay a foundation for future growth. 


Day 1

Turning change into a source of competitive advantage


Resilience in action: Leveraging adversity for growth

Gina MillerCo-Founder of SCM Direct and Campaigner

Hosted by Ruth Harrison, Managing Director, ThoughtWorks UK


In this insightful interview, Gina explores how personal and professional headwinds, and potentially negative forces, can be translated into meaningful opportunities for learning and improvement if approached the right way. This session provides valuable insights for business leaders tasked with navigating today’s challenging environment.

Bend, don’t break: Building resilience into your business

Kathy Gettelfinger, Digital Transformation Principal, ThoughtWorks North America

Luke Vinogradov, Digital Transformation Principal, ThoughtWorks UK

Hosted by Amy Stephens, Head of Marketing, ThoughtWorks UK


ThoughtWorks’ experience has shown us that organisations that thrive in times of change and uncertainty are those that are clear on their purpose but accept everything else to be fluid. This session dives into the specific technological and organisational building blocks that equip these ‘modern, digital businesses’ to absorb, and even benefit from market shifts.

Day 2

Resilient organisations don’t just respond, they adapt

Striking a balance: Transforming your business in a competitive market

Craig Ford, Marketing & Digital Development Manager, Motability Operations

Hosted by Angela Bishop, Head of Solutions, ThoughtWorks UK


Instigating digital transformation whilst continuing to deliver maximum operational output in a competitive market is a tough balancing act and getting it right, business-critical. In this insightful session, Craig shared how Motability Operations’ Remarketing Division is transforming the way they take their 230,000 vehicles to market. He showed how, by developing capabilities, shaping the vision of the future and empowering excellence, the UK’s largest vehicle leasing organisation, is delivering transformation while remaining true to the core objectives of the business.

Day 3

Finding opportunities in new realities



Harnessing technology in the fight against global pandemic

Ben Davison, Interim Executive Director of Product Development, NHS Digital

Hosted by Stephen Foreshew-Cain, COO, ThoughtWorks UK


As many organisations grapple with the challenges of the crisis and new realities, NHS Digital’s story of resilience is one to share and showcase. In this session we hear from Ben Davison, Executive Director of Product Development at NHS Digital, the national information and technology partner for the health and care system. He shares how the organisation has managed the unprecedented increase in citizen interaction with digital health channels and how they continue to support the UK healthcare system respond to the pandemic.

Open GI – “A comfortable pair of slippers”

Simon Badley, CEO, Open GI

Hosted by Stephen Foreshew-Cain, COO, ThoughtWorks UK


What happens to a company that is going through a mission-critical change programme when a global crisis hits and they have to respond? Simon Badley, CEO of market-leading insurance software business, Open GI shares an open and frank appraisal of the highs and lows that even an experienced leader can face when 'change is within change'. Not all of it is pleasant and 'good news', but all of it is informative and insightful, and hugely valuable if your organisation is currently grappling with this challenge.

ThoughtWorks Live 2020 Speakers

Gina Miller

Gina Miller

Co-Founder of SCM Direct and Campaigner

Best known for her legal challenge to the Government’s plan to invoke the UK’s departure from the EU without a Parliamentary vote, Gina has become one of the country’s most high profile campaigners. As well as Brexit she has commented and campaigned on the transparency of pensions and investment advice (she is the co-founder of an investment company) as well as on social and equality issues. Having worked in marketing and in financial services, she is also the author of Rise: Life Lessons in Speaking Out, Standing Tall & Leading the Way, and has been named as Britain’s most influential black person.
Craig Ford

Craig Ford

Marketing and Digital Development Manager, Motability Operations

A member of the Senior Management Team, Craig leads the Digital Marketing, Digital Development and Product Management teams within the Remarketing Division. Having worked for the UK’s largest Vehicle leasing organisation for the last 14 years across Customer Services, Finance, IT and Remarketing, he is passionate about change and innovation and how people, technology and services can deliver new experiences that delight customers and drive bottom line results. He is currently responsible for business delivery across a major transformation programme that is overhauling legacy technologies whilst transforming how 230,000 vehicles are taken to market.
Ben Davison

Ben Davison

Interim Executive Director of Product Development, NHS Digital

Ben is interim executive director for Product Development and joined NHS Digital in April 2018. Prior to taking up the role as interim executive director in January 2020, Ben was on secondment to Genomics England as interim CIO. Before joining NHS Digital, Ben led the digital transformation programme for the UK’s immigration systems for the Home Office. Prior to the Home Office, Ben was Head of Delivery and subsequently MD for a global IT services organisation specialising in the build of custom enterprise systems for large scale digital transformations. Ben also has a long track record in healthcare transformation, playing lead roles on a number of other large-scale healthcare programmes subsequently. 
Simon Badley

Simon Badley

CEO, Open GI

Simon Badley is CEO of Open GI, one of the leading technology partners to the General Insurance industry, providing a range of configurable software to brokers, underwriting agencies, insurers and MGAs. Simon joined Open GI in July 2019 and has overall responsibility for setting the business strategy and liaising with investors. He has over 30 years’ experience in the financial services and software industries, most recently as UK CEO at Iress. Prior to this, Simon led tech firm Avelo to sale at an impressive 15x multiple earnings and held a number of senior leadership roles across Sales, Marketing and Operations with Aviva.

Register your interest for upcoming events


Please complete the form to register your interest for our next event. We will be in touch with updates about our 2021 conference. (Please note this does not guarantee a place, we will be in touch via email to confirm your spot).

Who can attend the event?

This event is exclusively for C-level executives, VPs, Directors and Heads of Department whose responsibilities include: digital transformation, digital platform and automation, data analytics, change management, innovation, user experience, strategy and technology.

ThoughtWorks Live Highlights


Topics we've explored include new revenue streams, data-guided decision-making, changing business models, delivering improved customer experiences and other areas of innovation that help companies become disruptors in their industries.

Revolutionary Enterprises

London, April 2019

Securing Trust for Strategic Advantage

London, October 2019


Additional thought leadership insights

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