Leaders in the financial services industry are building modular platform capabilities to offer highly personalized experience to customers across digital touch points. They are focusing on leveraging data assets; creating collaborative ecosystems; and building robust operating models to ensure resilience and adaptability to market shifts.
The opportunity for Financial Services is huge. Southeast Asia is one the fastest growing regions with a GDP expected to reach $5 trillion in the next five years. This decade could mark a tectonic shift in digital Financial Services for South East Asia, and there will be both challenges and opportunities along the way.