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A new digital customer centric ecosystem

As the new GM of Digital at Vodafone, Vinnie has an ambitious mission to revamp and transform their digital ecosystem.

Vinnie and Tiff will take you through Vodafone's digital transformation journey, full of technical constraints, siloed platforms and teams, KPI hurdles, cultural clashes and volatility up and down the value stream... along with incredible wins along the way.

Vincent Dempsey

Vincent Dempsey

GM of Digital, Vodafone

Vinnie is the General Manager of Digital Channels at Vodafone Australia having spent 17 years in Telco and three years with a major television network. Vinny is a digital leader with experience in marketing, management, product development and online content.

Tiffany Overton

Tiffany Overton

Lead Consultant, ThoughtWorks

Tiff Overton has worked extensively at Vodafone in an engagement that she describes as her favourite gig yet. Originally hailing from Seattle, Washington she honed her craft developing lean healthcare institutions.