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All Jam, No Jelly, Global Service Design is Good!

Since 2011, an evolving group of design practitioners have coordinated a global force towards improving customer-centric interactions.  This year, with great support from our office community, Aly Blenkin rallied experience designers here at ThoughtWorks, 99 Madison Ave, and partnered with a committee of happy participants to host The NYC Global Service Design Jam.
In just a short video, Aly, Hannah Lane, and other talented individuals introduce us to the world of Service Design.