Technical Training Leader - ThoughtWorks University

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Technical Training Leader - ThoughtWorks University2019-11-11T04:03:41-05:00<p><span style="font-weight: 400;">ThoughtWorks University (TWU) is at the heart of what ThoughtWorks is all about; creating an unforgettable, globally immersive onboarding experience for our graduate hires and a targeted leadership development experience for our ThoughtWorks trainers. </span></p> <p><span style="font-weight: 400;">We are set to welcome over 500 graduates representing all 14 ThoughtWorks countries in 2020 along with a team of exceptional trainers to support their onboarding. </span></p> <p><span style="font-weight: 400;">We have now identified the need for a Technical Training Leader (Dean of Studies) to join our core team and support this exciting growth at TWU.</span></p> <p><strong><em>The TWU </em><em>Technical Training Leader (Dean of Studies)</em> <em>will oversee the TWU program and be responsible for the content and learning journey of trainers and trainees.</em></strong></p> <p><span style="text-decoration: underline;"><strong>Core Responsibilities</strong></span></p> <ul> <li>Own TWU content </li> <li>Ensure that the content delivered meets expectations of the TWU objectives and delivers business value to our countries and in turn, our clients.</li> <li>Own continuous change, in partnership with the Product Owner and Program Managers</li> <li>Ensure TWU's long term scalability, business and technical relevance.</li> <li>Collaborate with entire core team to drive continuous change and improvement.</li> <li>Support planning and running the term successfully</li> <li>Plan and execute successful terms in collaboration with the core team. </li> <li>Train our trainers</li> <li>Set up our trainers for success. Define and approve train the trainer schedule and lead training sessions.</li> <li>Support and develop trainers</li> <li>Support trainers in their role by attending, leading and facilitating sessions.</li> <li>Develop trainers to be their best version. Provide mentorship and collaborate with team to support leadership growth and development during their time at TWU.</li> </ul> <p><span style="text-decoration: underline;"><strong>Ideal Candidate will have experience in:</strong></span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Professional Services background.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven expertise in the technology industry with responsibility for bespoke training programs.  </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven distributed agile delivery experience and a client service mindset. Must be able to hold their own with experienced colleagues and challenge changes.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for learning, training and leadership development.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong experience in leading large learning teams and coaching trainers. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong analytical skills to effectively identify issues and be able to apply sound conclusions resulting in the right solution, at the right time and at the right cost.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">High energy and motivation to effect change and influence on the team as well as the organisation to achieve the goals of the program.</span></li> </ul> <p> </p> <p><span style="text-decoration: underline;"><strong>Further Attributes </strong></span></p> <ul> <li style="font-weight: 400;"><strong>Lead by example</strong><span style="font-weight: 400;"> - set a strong positive example of what it means to be a TW leader and a consultant</span></li> <li style="font-weight: 400;"><strong>Team leader and Multiplier </strong><span style="font-weight: 400;">- able to get the best out of their team, can set and drive meetings, set expectations and hold people accountable, help create and support a healthy work environment</span></li> <li style="font-weight: 400;"><strong>Strong emotional intelligence</strong><span style="font-weight: 400;"> - has good self-awareness and self-management as well as good situational awareness; can pick up on signals and cues in the room and shift accordingly</span></li> <li style="font-weight: 400;"><strong>Excellent communicator</strong><span style="font-weight: 400;"> - able to deliver a clear message and build strong relationships. Comfortable with presenting and teaching</span></li> <li style="font-weight: 400;"><strong>Highly organized</strong><span style="font-weight: 400;"> - able to keep track of multiple moving parts at one time</span></li> <li style="font-weight: 400;"><strong>Strong adult teacher/guide</strong><span style="font-weight: 400;"> - able to get a message across and adjust when necessary so the trainers can quickly pick up materials and be comfortable with the key points</span></li> <li style="font-weight: 400;"><strong>Feedback giver</strong><span style="font-weight: 400;"> - able to provide thoughtful, specific, constructive feedback to support the trainer’s growth and development</span></li> <li style="font-weight: 400;"><strong>Detail oriented</strong><span style="font-weight: 400;"> - can keep track of minor details that need to be reviewed and acted upon </span></li> <li style="font-weight: 400;"><strong>Comfortable with a highly structured environment</strong><span style="font-weight: 400;"> - you can appreciate the consistent experience we’re trying to provide to 500+ new TWers annually</span></li> <li style="font-weight: 400;"><strong>Innovate and seek continuous improvement </strong>- can look for ways to improve upon the TWU experience, for trainers and/or grads</li> </ul> <p class="MsoNoSpacing" style="margin-left: 18.0pt;"><span style="font-size: 10.0pt; font-family: 'Verdana','sans-serif';"> </span></p> <p class="MsoNoSpacing" style="margin-left: 18.0pt;"><span style="font-size: 10.0pt; font-family: 'Verdana','sans-serif';"><img src="" width="286" height="136"></span></p> <p class="MsoNoSpacing" style="margin-left: 18.0pt;"> </p> <p class="MsoNoSpacing" style="margin-left: 18.0pt;"> </p>ThoughtworksPuneIndia