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The Future of the UK Public Sector

This report explores how citizens' behaviour and sentiment towards the public sector have changed since the COVID-19 pandemic, as well as the public services they will expect moving forward.

Our findings are based on a survey conducted among a representative sample of people across the UK, the results of which were analyzed by our team of Public Sector experts.

Learn more about our Public Sector expertise

David Howell

David Howell

Portfolio Director - Public Sector, UK


David leads the Public Sector Portfolio at ThoughtWorks, which is focused on putting people at the heart of modern digital public services. With over twenty years of business and technology consulting experience, he helps executive teams move from vision and strategy to delivering the change required in order to deliver the modernization of public services. This involves changing ways of working through adoption of user centred agile software delivery and the adoption of emerging innovative technologies.

Download the report

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