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Our Principal Product Managers provide strategic leadership and guidance, and drive business impact and outcomes for our clients. They are trusted advisors to some of the most senior-level executives at our clients, supporting them in executing on a successful customer experience or Portfolio strategy.

Job responsibilities

  • Shape, define, and communicate short and long-term customer experience, portfolio and product strategies with far reaching impacts
  • Lead product teams in delivering undeniable, measurable value for our clients across a portfolio of product
  • Develop a deep understanding of the client’s business model, competitive landscape and customer/user segments, and use these to inform business and product strategy
  • Frame and run rapid experiments to test new business ideas
  • Cultivate meaningful relationships with client stakeholders, bridging technical and business worlds, developing a deep understanding of their strategy, structure and overall business model
  • Advise clients on structuring their product organisation to make it value-driven and customer/user centric. Introduce best practices in research, experimentation, value delivery and measurement
  • Track industry trends and the competitive landscape, undertake generative and formative research, perform data analysis, and generate insights 
  • Contribute to the growth and impact of our evolving business by taking an active part in recruiting, community building, mentorship, identifying and driving best practices and market trends

Job qualifications

Technical skills

  • You have a track record of delivering successful products to market across multiple industries and domains
  • You can work at both the portfolio and product level — defining and executing a portfolio strategy, and shaping a product vision and translating it into a roadmap
  • You lead with customer experience, putting customers/users and their needs at the heart of product development 
  • You can define, and successfully execute a customer experience strategy across multiple products and channels
  • You enjoy collaborating with a multidisciplinary team to determine the best product-market fit and define a product roadmap
  • You naturally create an effective collaboration between Thoughtworks and client teams, by encouraging open communication and advocating for shared outcomes
  • You evangelise product thinking, leveraging your extensive expertise to advise stakeholders, coach product teams, introduce best practices, identify roadblocks and generate solutions for resolving them quickly
  • You have a bias for action and can break down complex problems into tangible steps
  • You love facilitating workshops with stakeholders 
  • You’re able to clearly define a value proposition and seamlessly articulate it, generating support and buy-in from all relevant stakeholders

Other things to know


There's no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.


We offer amazing benefits from the day you start including private medical insurance, travel insurance, income protection, critical illness, life assurance, pension scheme, personal development budget, 25 days holiday and a ride2work scheme. 


We proudly, passionately and actively strive to make both Thoughtworks and our industry more representative of the communities we serve. We promote diversity in all its forms and reject discrimination and inequality. Our diversity and award winning culture inspires our thought leaders and serves to nurture and develop amazing ideas. We believe this makes us a world leading destination of choice for all technologists.

Job Details

Country: UK
City: London
Date Posted: 08-11-2022
Industry: Information Technology
Employment Type: Regular

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 28+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.

Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.



Thanks for your interest in joining Thoughtworks. A member of our Recruiting team will review your application as soon as possible. 


In the meantime, check out our Consultant Life page to learn more about the extraordinary impact Thoughtworkers make on clients, the tech industry and each other. 


Please note that we value privacy: all information submitted to us via your online application will be kept confidential to Thoughtworks. 

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