India’s financial services sector continues to invest in growing digital business capabilities. The pandemic situation was a wake-up call for many organizations to relook and revive their IT strategies. Leaders in the financial services industry are building modular platform capabilities that would offer highly personalized experience, across digital touch points. Banks are also building robust operating models that would enable them to be resilient and adapt to market shifts.
ThoughtWorks is a digital native disruptor with 25+ years of experience in building platform ecosystems and data-driven business models for companies in the financial services industry.We have extensive experience in transforming organizations in the financial services industry, right from large traditional banks to new age digital banks to fintechs. Based on such transformative experience we have formulated a pragmatic model that would help organizations to become a modern digital business.
The entire approach towards building the modern digital business is powered by ThoughtWorks’ Digital Fluency Model that recommends a multidimensional approach to attaining digital aspirations. The model helps customers identify the aspirational fluency pattern and the investments they need to make in order to build capabilities.