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Client Principals are the trusted partner of existing Thoughtworks clients, supporting them in their business transformation journey through a technology-centric approach. They're also an extension of delivery teams, ensuring that both business and technology groups are aligned. By staying continuously connected with a customer's business and technology strategy as well as our offerings, they drive customer growth while positioning Thoughtworks as trusted industry leaders.

Job responsibilities

  • Achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers
  • You will establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time
  • You will partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful
  • You will engage in consultative business development, growing relationships both vertically as well as horizontally
  • Approach client executives as true business partners, expanding the company's breadth and depth to its full potential
  • You will take a consultative approach to working with our clients' C-level executives and other stakeholders in order to achieve their business goals and redefine their industries
  • Help develop a range of IP and best practices around client and portfolio development in order to build the client base into a significant strategic asset
  • By understanding a client's strategy inside out, you will identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership
  • You will be responsible for complex negotiations and resolve conflicts
  • Maintain a watchful eye on how Thoughtworks' executes engagements and take a proactive approach to mitigating potential risks before they arise
  • Stay current with Thoughtworks' business strategy and IT goals

Job qualifications

Technical skills

  • You have experience in executive revenue-generating roles and bring comprehensive business acumen to your account strategies, cultivating ‘win-win' value propositions at both company and individual levels
  • You understand agile custom software delivery and can motivate tech teams with creativity and enthusiasm
  • Bonus points if you are well versed in agile delivery best practices

Professional skills

  • A forward-thinking mindset - - you infuse thought leadership and innovation into how you partner with a client
  • A natural consultant, you're solutions-oriented and influence decisions by bringing in relevant industry trends and client stories
  • You're able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change
  • You're comfortable interfacing with C-suite on their strategy, ensuring that we're delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue
  • Taking abstract, technical or strategic concepts and translating them into actionable ideas comes naturally for you
  • You thrive in a collaborative, flat environment that values transparency, openness, feedback and change
  • You don't shy away from negotiation -- you see it as an opportunity to establish credibility and a positive rapport with the client

Other things to know

While we’ve traditionally been a traveling consultancy, travel is not required for this role at the moment. We anticipate the need for travel to our client locations in the future when it’s deemed safe.

Not quite ready to apply? Or maybe this isn’t the right role for you? That’s OK, you can stay in touch with AccessThoughtworks, our learning community (click "contact me about recruitment opportunities" to hear about jobs in the future).

It is the policy of Thoughtworks, Inc. to provide a work environment free of discrimination. The Company will take affirmative action to ensure applicants and Thoughtworks employees are treated without regard to race, color, religion, sex/gender, national origin, ethnic origin, veteran or military status, family or marital status, disability, genetic information, age, sexual orientation, gender expression or gender identity. This also includes individuals who are perceived to have any of the aforementioned attributes. Thoughtworks will adhere to all federal, state, and municipal laws and regulations governing employment.

Job Details

Country: USA
City: New York City, New York
Date Posted: 05-21-2022
Industry: Information Technology
Employment Type: Regular

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 28+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.


Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

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