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Engineering Excellence SME

Philadelphia, Pennsylvania, USA

The Engineering Excellence Subject Matter Expert (SME) is a new role in the Engineering Excellence Practice within the EMPC service line. The SME needs to be comfortable with all aspects of engineering delivery including effectively integrating Engineering with Product, defining Architecture engagement and outcomes, leading lean and agile Development and Testing practices, and accelerating paths to production. 

The Engineering Excellence SME will assess, evaluate, and analyze a client’s current engineering delivery practices and develop and manage an engineering transformation roadmap promoting industry-leading digital practices. This role is the senior-most SME in the Engineering Excellence practice and as such is expected to independently drive relationships with clients, set strategies, manage transformations, and mentor junior engineers. The ability to work independently with little guidance or documented support and assist in the creation of reusable content to grow future team members is critical to the success of the right applicant and of the practice.

Job responsibilities

  • Assess, evaluate, and analyze current delivery practices and operating models
  • Develop comprehensive, prioritized transformation roadmaps incorporating organizational change management principles
  • Maintain a balanced (both deep and wide) understanding of end-to-end industry leading engineering practices
  • Create customer value focused, outcome driven goals and measures of success
  • Identify and map delivery value stream(s)
  • Establish value stream management capabilities to identify waste
  • Remove obstacles to delivery flow
  • Recommend enhancements to testing strategies, practices, and operating models
  • Establish delivery team performance, health, and value-creation observability and reporting mechanisms
  • Direct organizational and operation changes to drive improvements in key delivery metrics
  • Develop long-standing, self-managed, cross-functional, autonomous delivery teams
  • Create highly engaged and driven engineering team members
  • Ensure engineering demands (technical runway and technical debt) are effectively prioritized
  • Apply agile principles of experimentation and failing fast to transformation execution
  • Track and communicate/celebrate incremental progress
  • Create and foster a growth mindset culture
  • Coach client executives in order get the greatest engagement and performance from their teams
  • Rightsized portfolio work in progress (WIP) to maximize flow
  • Help clients establish a team-centered, pull-based work culture
  • Establish and protect space for enablement and growth within the delivery team
  • Ensure cross-functional teams have the necessary skills and domain expertise
  • Identify strategic opportunities for automation
  • Contribute to the creation of reusable materials and starter kits
  • Mentor and grow future SMEs

Job qualifications

  • 10-15 years of progressive leadership in a software delivery capacity (product. UX, architecture, development, engineering, testing, operations, etc.)
  • 10+ years of hands on experience with a range of agile methods (Scrum, XP, Kanban, SAFE, LeSS,etc.) within multiple environments/organizations.
  • 5+ years of direct consulting experience
  • 5+ years of program management experience
  • 5+ years of developing strategic roadmaps
  • 5+ years of experience developing organizational goals and corresponding KPI’s
  • 5+ years of agile coaching experience
  • 5+ years of organizational change management experience
  • Strong executive presence
  • Ability to convey complex strategies and concepts in clear terms
  • Ability to inspire and motivate teams and leaders at all levels
  • Independently driven and able to establish direction with little guidance
  • Comfortable creating order out of ambiguity

Other things to know

While we’ve traditionally been a traveling consultancy, travel is not required for this role at the moment. We anticipate the need for travel to our client locations in the future when it’s deemed safe.

Not quite ready to apply? Or maybe this isn’t the right role for you? That’s OK, you can stay in touch with AccessThoughtworks, our learning community (click "contact me about recruitment opportunities" to hear about jobs in the future).

It is the policy of Thoughtworks, Inc. to provide a work environment free of discrimination. The Company will take affirmative action to ensure applicants and Thoughtworks employees are treated without regard to race, color, religion, sex/gender, national origin, ethnic origin, veteran or military status, family or marital status, disability, genetic information, age, sexual orientation, gender expression or gender identity. This also includes individuals who are perceived to have any of the aforementioned attributes. Thoughtworks will adhere to all federal, state, and municipal laws and regulations governing employment.

Job Details

Country: USA
City: Philadelphia, Pennsylvania
Date Posted: 05-21-2022
Industry: Information Technology
Employment Type: Regular

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 28+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.


Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

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