ThoughtWorks Live is a by-invitation only executive conference that brings the intersection of business and technology to life.
Over 70 European executives attended ThoughtWorks Live 2014 in London on the theme ‘Customer engagement’. Speakers from leading brands including Sony, Hepsiburada, Natural Markets Food Group and IATA shared insights into how they build customer centric organisations using smart analytics, lean enterprise techniques and more.
Technology Entrepreneur, Lecturer and Author
Peter Hinssen is one of Europe’s thought leaders on the impact of technology on our society. He has a focus on the consumer adoption of technology, on the impact of the networked digital society and on the alignment between Business and IT. Peter is co-founder of Across Group and Chairman of Across Technology and is currently involved as a coach to executives to develop perspectives on the future and how to drive innovation. He is also a board advisor on subjects related to innovation and IT. He develops executive education workshops and awareness sessions to bring business challenges with IT solutions, and to leverage the innovation potential of IT. Peter lectures at various business schools in Europe such as London Business School (UK) and Antwerp Management School (Belgium). Peter is a passionate keynote speaker who is frequently welcomed at forums and conferences around the world.
Head of Business Development, Passenger, IATA
Yanik joined IATA in May 2011 where he was accountable for leading and coordinating the development of new solutions and new Industry services. He has over 25 years’ airline experience, most of which at British Airways where he began as Senior Manager Revenue Management in 1996. From 1999 to 2009, he held several positions as Area Commercial Manager, based in Stockholm, Frankfurt and Paris, covering most of Europe. In 2009 he returned to the head office in the UK and his last positon at British Airways was Head of Worldwide Catering. In July 2013 he was appointed to lead the global NDC program.
Lead Developer, ThoughtWorks
Birgitta Böckeler is a Lead Developer with ThoughtWorks. She has been building stuff for more than 13 years now, always appreciating the fact that it never gets old. Most of her career, she has been working on large custom software delivery projects, in several parts of the lifecycle. She occasionally tweets as @birgitta410.
Business Analyst, ThoughtWorks
Like you, software delivery expert Brett Ansley has seen the product success criteria change radically over the last decade. Is it enough that a product does what it says? Is a return on investment enough? What does it really mean to delight the customer? How do we know when our customers are happy?
With over 15 years’ experience in the industry Brett thinks differently from many software consultants. For him it’s not enough to deliver working software - it’s imperative that the software engages the target audience and returns measurable value to the organisation as soon as possible.
Working at Thoughtworks for the past 4 years Brett works with clients who have big ideas, like lastminute.com and IATA, using his toolbox of techniques he has helped to deliver great customer experiences and return meaningful results for his clients.
Author, Lean Enterprise
Barry joined ThoughtWorks in the UK after working on several startups and brought this experience to the enterprise where he explores the intersection of business model innovation, product development and organisational culture. This experience has led him to the development of his forthcoming book - suitably named ‘Lean Enterprise‘.
Principal Associate, ThoughtWorks
Joanne has worked at ThoughtWorks for more than 3 years and is part of our internal TechOps team. Her area of expertise is IT governance, risk and compliance. She is currently coauthoring the book ‘Lean Enterprise‘ on how to apply lean start up principles and concepts to use technology for greater value delivery in large enterprise organisations.
President Business Development, Hepsiburada
Emre Ekmekçi is the President of Business Development at Doğan Online Group Companies. Doğan Online Group consists of the leading e-commerce, portal, travel, private shopping, and online advertising businesses in Turkey with brands such as HepsiBurada.com. His is responsible for new venture identification and continuous improvement within the group. Prior to Doğan Online, in partnership with European Founders Fund and Rocket Internet, Emre pioneered the daily deal business in Turkey, by launching Groupon's Turkish operations and making it a market leader company in less than 18 months. Emre has global experience in Interactive Marketing having served for 8 years at a leading full-service agency in Los Angeles with focus on global business development and has worked on location in Los Angeles, Chicago, Hong Kong, Shanghai, London and Paris.
Client Principal, ThoughtWorks
Negin Yeganegy is a Client Principal at ThoughtWorks and works with leading global organisations in defining and executing their IT strategy, leveraging her practical experience in multiple industries of leading teams to deliver software and organisational transformation. Negin’s experience of creating Lean Enterprises that are focused on innovation, particularly in the Retail sector has empowered her clients with a sustainable competitive advantage.
Innovation Design Practice Lead, ThoughtWorks
Dan has extensive experience and enthusiasm for blowing up the status quo. He has spent over 30 years as an insurgent innovator for institutions ranging from automotive manufacturers to educational institutions however today he leads the Innovation Design efforts for ThoughtWorks in North America.
Lead Consultant, ThoughtWorks
Stuart is a Lead Experience Design Consultant at ThoughtWorks with a background in information architecture, design and user research. He leads the interaction design capability for ThoughtWorks in Europe. In his spare time, he runs Lean UX London, a regular meetup for designers working in Agile software development.
Technology Leader, Innovator and Intrapreneur
Joshua Sigel is recognised as a strategic and transformational technology leader and intrapreneur through his hands-on executive leadership, innovative approach to business process enablement, and his focus and passion for enhancing the customer experience through technology.
Over the past 12 years Josh has held senior technology leadership positions within the retail and consumer products distribution industries. Most recently Josh was the Chief Information Officer of Natural Markets Food Group, an operator of retail food and food service stores throughout North America where Josh led the development of one of the most advanced mobile payment, loyalty, in-store kiosk, and online ordering systems in retail food and food service.
Prior to joining Natural Markets, Josh was a National Vice President of Technology at United Natural Foods (UNFI), the leading independent distributor of natural, organic, specialty foods and non-food products in North America.
Head of Retail, Europe, ThoughtWorks
Since 2011, Mark Collin has headed up the European Retail Practice. His focus is to respond to the drive towards customer centric and rich omni-channel programme delivery in retail and consumer-facing industries. He also contributes to ThoughtWorks' global thinking on how to help retailers provide great service to their customers. Put simply: building the right things, building them right for faster high performance omni-channel.
General Manager, Sony
Simon Ashby is a successful leader of large transformation projects in multi-cultural settings. Based in Tokyo, Simon is Leading multi-disciplinary teams in: Japan, US and Europe to deliver the next generation of Sony’s global web experiences. Away from the office, Simon enjoys balcony gardening and learning Japanese.
Client Principal, ThoughtWorks
Jaydeep’ s role at ThoughtWorkers is based around helping shape and initiate global programmes of work for ThoughtWorks. Jaydeep is a practising technologist and active investor in technology businesses in London and the Far East.
Director of Agile Analytics, ThoughtWorks
Ken got excited about agile development in 2003 and was one of the first to start combining agile methods with data warehousing, business intelligence, and analytics. Ken’s book, Agile Analytics: A Value-driven Approach to Business Intelligence and Data Warehousing describes the successful adaptation of agile techniques to the nuances of data warehousing and BI. As the Director of Agile Analytics for ThoughtWorks, a custom software development firm, Ken extends his Agile BI techniques to “Big Data” analytics initiatives. This focus includes NoSQL technologies, social analytics techniques, unstructured data analysis, data science, predictive and quantitative analytics, and others. Ken has written extensively about Agile Analytics for the Cutter Consortium as well as on his blog theagilist.com. Ken’s musings can be tracked on Twitter by following @theagilist.
Chief Technology Officer, ThoughtWorks
Dr. Parsons has more than 20 years of application development experience in industries ranging from telecommunications to emergent internet services. She has been published in language and artificial intelligence media, served on numerous program committees, and currently reviews academic articles for several journals. Before coming to ThoughtWorks she worked as an assistant professor of computer science at the University of Central Florida. She also worked as director's post doctoral fellow at the Los Alamos National Laboratory researching issues in parallel and distributed computation, genetic algorithms, computational biology and non-linear dynamical systems. Dr. Parsons holds a [Ph.D] in Computer Science from Rice University.