Master

Technical Support Consultant (m/f/d)

Technical Support Consultant (m/f/d)2021-07-21T08:01:12-04:00<table> <tbody> <tr> <td> <p><strong>Technical Support Consultant (m/f/d)</strong></p> <p><span style="font-weight: 400;">Thoughtworks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.</span></p> <p><span style="font-weight: 400;">In Workspaces (TechOps) we do more than just IT support. We are a team of passionate and forward thinking people, who work closely with our stakeholders to determine and execute strategies to enable consultants, clients and guests to work effectively - in our offices and on client sites.&nbsp;</span></p> <p><span style="font-weight: 400;">We have very ambitious plans for our team and need the right people on board to deliver projects and develop a vision on how we define the idea of an office in the future, using the latest tech. </span><strong>We’re looking for someone who is self-motivated, eager to learn and is as happy both autonomously leading a project &amp; collaborating within a team.</strong><span style="font-weight: 400;"> You’ll need to be organised and able to prioritise local tasks with regional projects.</span></p> <p><span style="font-weight: 400;">As most of our team and offices are distributed, you will travel to other offices, predominantly within Germany but also occasionally in Europe.</span></p> </td> </tr> <tr> <td> <p><strong>Here's what you'll bring as a Technical Support Consultant (m/f/d):</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to problem-solve and troubleshoot hardware issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity of Macs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of Windows and/ or Linux</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding importance of Information security</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience using and supporting video conferencing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Flexibility to work on a variety of tasks with context switching</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proactive in sharing knowledge and collaborating</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent spoken and written English</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Nice to have: German language skills</span></li> </ul> </td> </tr> <tr> <td> <p><strong>"Free to make your mark. Free to be yourself."</strong><span style="font-weight: 400;"><br></span><span style="font-weight: 400;">You are always welcome here. Inclusivity is in our DNA. Far above any tech skills, we value respect, empathy, and open-mindedness. We have zero tolerance for intolerance.</span></p> <p><strong>What are you waiting for?</strong><span style="font-weight: 400;"><br></span><span style="font-weight: 400;">So, you can see yourself at Thoughtworks? Then tell us who you are and let us know why you want to join by sending us your LinkedIn/XING profile or CV today!</span></p> </td> </tr> <tr> <td> <div> <div><span style="font-weight: 600;">For more information about our offices, check our location pages:</span></div> </div> <div> <div>&nbsp;</div> </div> <div> <div><span style="font-weight: 600;"><a href="https://www.thoughtworks.com/de/locations/berlin" target="_blank"><img src="https://info.thoughtworks.com/rs/199-QDE-291/images/Berlin%20Location.jpg" width="181" height="95"></a></span><a href="https://www.thoughtworks.com/de/locations/cologne" target="_blank">&nbsp;<img src="https://info.thoughtworks.com/rs/199-QDE-291/images/Cologne%20Location.jpg" width="181" height="95"></a>&nbsp;<a href="https://www.thoughtworks.com/de/locations/hamburg" target="_blank"><img src="https://info.thoughtworks.com/rs/199-QDE-291/images/Hamburg%20Location.jpg" width="180" height="95"></a><span style="font-weight: 600;">&nbsp;</span></div> <div><a href="https://www.thoughtworks.com/de/locations/munich" target="_blank"><img src="https://info.thoughtworks.com/rs/199-QDE-291/images/Munich%20Location.jpg" width="181" height="95"></a><span style="font-weight: 600;"> <a href="https://www.thoughtworks.com/de/locations/stuttgart" target="_blank"><img src="https://info.thoughtworks.com/rs/199-QDE-291/images/Stuttgart%20LOcation.jpg" width="181" height="95"></a></span></div> </div> </td> </tr> </tbody> </table>ThoughtworksCologneGermany