Recruitment Operations Specialist

Recruitment Operations Specialist2021-07-21T03:49:33-04:00<p><span style="font-weight: 400;">At <a href="" target="_blank">ThoughtWorks</a>, we believe that amazing people are at the heart of amazing organisations. As our recruiting operations specialist (12 month FTC initially), you’ll be at the heart of making sure that interviewing at ThoughtWorks is an amazing experience.</span></p> <p><span style="font-weight: 400;">This is a varied role supporting our distributed recruiting team. Our folks are based in London and Manchester. This means that you’ll bring your amazing organisational skills, unparalleled customer service ethic and awesome problem-solving ability into a very diverse (and fun) world.</span></p> <p><span style="font-weight: 400;">You’ll be working with three sets of key stakeholders; our recruiting team, our consultants and our candidates. Your job is to make sure that we’re balancing the needs of all three and that everyone comes out at the end, smiling. For example, one of our team wants you to arrange for a candidate to travel from Leeds to Manchester for a one day interview. The candidate has to be back home by 7pm at the latest for their daughter’s karate lesson and the only time that our MD can speak to them is at 6pm. You manage to solve that issue, but then at the last minute, there’s a schedule change and you have to reorganise the whole day, because three of our consultants had to head out for a product showcase unexpectedly.</span></p> <p><span style="font-weight: 400;">You’re the kind of person who sees this as a challenge, rather than a disaster. You love moving parts, finding ways to make impossible things happen, and you’re not daunted when some of your hard work has to be changed. Alongside all this urgent, transactional stuff, you love spotting areas for improvement and building flexible systems and processes that make day to day life much easier for everyone.</span></p> <p><strong>We’re looking for the following skills:</strong></p> <ul> <li style="font-weight: 400;"><strong><em>Get-it-done mentality</em></strong><span style="font-weight: 400;">. You know that amazing experiences take time, often yours, and you're always willing to give that little bit extra to get things done.</span></li> <li style="font-weight: 400;"><strong><em>Personality and an ability to put everyone at ease</em></strong><span style="font-weight: 400;">. You’ll be administering our assessments when candidates are in the office, so you’ll be good at calming nerves even if you know that the buzzer is about to go off for someone else’s interview handover and you can hear the phone ringing. You’ll also work extensively with our consultants, dealing with people with pretty heavy workloads and finding ways to get them to be involved with recruiting.</span></li> <li style="font-weight: 400;"><strong><em>Problem-solving and process improvement skills above everything</em></strong><span style="font-weight: 400;">. You love finding that cool way to run an assessment day, building a new process to get all of our feedback in our recruiting database and getting to grips with 10,001 moving parts.</span></li> <li style="font-weight: 400;"><strong><em>Kind of…. techy</em></strong><span style="font-weight: 400;">. We use a recruiting system called Greenhouse and we need someone who’s not afraid of technology to be able to get to grips with it. And of course, we’re a technology consultancy, so as you can imagine, we like a lot of cool tech around here.</span></li> <li style="font-weight: 400;"><strong>Organised yet flexible.</strong><span style="font-weight: 400;"> Ever the contortionist, you’ll bring calmness where there was little before, but with enough flexibility that we’re not running everything off a spreadsheet.</span></li> </ul> <p><strong>Daily Tasks:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Scheduling 3-5 hour interviews with different ThoughtWorkers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Constantly building relationships with ThoughtWorkers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Gather feedback from interviews in a timely manner</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">On top of sending out interview preparation for candidates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Write and send out new starter contracts – these must be accurate</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be the point of contact for all candidates and make sure they have the best day possible even if they are not successful in the process</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help with organisation of weekly meet ups and events</span></li> </ul> <p><span style="font-weight: 400;">We’re open on the experience that you bring and your culture fit to our team and business. We’re excited to meet you and prepared to be impressed!</span></p> <div> <p>Please apply if you are interested in taking on an opportunity that offers variety, innovation, and unique challenges every day.</p> <p><span style="font-weight: 400;">We proudly, passionately and actively strive to make both ThoughtWorks and our industry more representative of the communities we serve. We promote diversity in all its forms and reject discrimination and inequality.&nbsp;</span></p> <p><span style="font-weight: 400;">Our diversity and award winning culture inspires our thought leaders and serves to nurture and develop amazing ideas. We believe this makes us a world leading destination of choice for all technologists.</span></p> <p>We’re also passionate about delivering quality by ensuring the most valuable use of our talents and experience. We aim to support different working patterns to ensure a diverse collective of people can call ThoughtWorks their home so if you’re looking to work with high profile clients, delivering digital transformation and innovation, get in touch and chat to us about working flexibly!</p> </div> <p style="color: white;">#LI-TWUK</p>ThoughtworksManchesterUK