Customer Commitment
Delighting Our Customers

• Be relentless in our devotion to our customers’ success
• Be flexible and easy to do business with
• Deliver exceptional value to our clients, as defined and measured by them
• Have all employees contribute to our customers’ satisfaction

Social Responsibility
Creating a Better World

• Support change in our professions and communities
• Oppose inequalities and injustice as individuals and as a company
• Actively promote the inclusion of diverse individuals on all teams
• Redress historic discrimination, including that of race, gender and sexual orientation

Uncompromising Principles
Respect.  Humility.  Openness.

• Act with respect, integrity, and honesty
• Act with humility as individuals but with pride as ThoughtWorkers
• Insist on transparent and open communication
• Bear the cost of doing the right thing
• Improve our company for future generations of ThoughtWorkers

Best People
An Exceptional Community

• Rely on Attitude, Integrity in all our people, valuing talent over experience
• Seek out truly excellent people who share our passion and values
• Exhibit a can-do attitude and a strong work ethic
• Make a disproportionately large impact, both individually and collectively
• Learn from internal and external communities about our work, life and world
• Create opportunities for individual growth and development, and support that growth

Fun
Have Fun.  Be Passionate

• Create a passionate, zestful, and committed environment
• Encourage initiative, avoid resting on our laurels and playing it safe
• Foster a positive and fun environment
• Identify, develop and value personal energy and emotional intelligence in our leaders

Entrepreneurialism
Imagine and Pursue

• Be fearless, courageous, open-minded, self-motivated and eager to learn
• Accept risks intelligently, viewing them as a positive feature of our business
• Make mistakes fast and learn from them
• Stretch our people and support them if they fail
• Act with an entrepreneurial spirit, with each employee as an owner

Global
Transnational Team

• Drive global success while ensuring the sustainability of local business
• Provide our people opportunities to experience and work in different countries
• Bring transnational representation to all of our offices and teams
• Foster a global company culture built on an awareness of local cultures