ThoughtWorks' Quarterly Technology Briefings

Quality Without Heroics

Is it a surprise when things actually work? Starting the journey to quality without heroics...

“Quality is a customer determination, not an engineer’s determination, not a marketing determination, or a general management determination. It is based upon the customer’s actual experience with the product or service, measured against his/her requirements - stated or unstated, conscious or merely sensed - and always represents a moving target.” (Armand V. Feigenbaum)

Is it so uncommon for things to work that when they finally do, you break out in celebration?

Do you celebrate heroic efforts to create quality? Or do you realise the systemic problem of requiring heroism for quality?

Quality isn’t testing. Quality isn’t free... or at least you can achieve quality in highly inefficient ways.

You can achieve high levels of quality with heroism and a lot of money and resources... or you can choose to do things in a better way.

What is the history of the “Quality Movement” and what have we learned about what works and frankly why it failed to take hold?

What can you do right now to apply these concepts to the software development context?

Our speakers

Jason Yip, Senior Consultant, ThoughtWorks Australia.
Jason has been with ThoughtWorks for the last 7 years as a consultant on Agile, Lean, and enterprise Java development. He is also a committer on the CruiseControl Open Source project, the world’s most used continuous integration tool.

Kristan Vingrys, Global Test Practice Lead, ThoughtWorks Australia.
During his career, Kristan has served as a tester, test manager and product manager working on product development and enterprise applications. His industry background includes telecommunications, logistics, media, insurance and banking.

Sydney

8.00am - 9.30am, Tuesday 22 July 2008, Radisson Plaza Hotel, 27 O'Connell Street, Sydney NSW 2000
Register here

Brisbane

8.00am - 9.30am, Wednesday 23 July 2008, Stamford Plaza Brisbane, Cnr Edward & Margaret Streets, Brisbane QLD 4000
Register here

Melbourne

8.00am - 9.30am, Tuesday 29 July, The Marriott Hotel, Cnr Exhibition & Lonsdale Streets, Melbourne VIC 3000
Register here

If you are interested in attending this briefing, simply register online through the links above.

If you are unable to register here, please email Fiona D'Abico, events@thoughtworks.com, specifying which event you would like to attend.

Be sure to tell us who you are, where you are and your job title, as well as leaving a number so we can call you if we need to. You can always call us on 1300 723 823.

Print this page