Support

Find the right help for your team.

Community Knowledge Base

Everyone is welcome to participate in our self-service, community-powered knowledge base. Share ideas with ThoughtWorkers and experienced users alike.

Enterprise Ticketing

Customers with an active software maintenance agreement can submit a ticket through our online customer portal, or if it is an urgent issue, call +1 415 570-8866 (24 hours/day).

Voice of the Customer

Your voice is important to help us improve our products (Mingle, Go and Twist) and services. We want to hear from you. Tell us the good, the bad and how we can improve. Take our latest survey and let your voice be heard. We are listening!