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Privacy Policy

Our privacy policy discloses how we gather and use your data. In short we do not collect sensitive personal information. Below you can find the legal text.

Effective as of 16 October 2013

A) ThoughtWorks' commitment to privacy

This website is administered by ThoughtWorks, Inc. ("ThoughtWorks"). ThoughtWorks wants you to feel secure when visiting our website and is committed to maintaining your privacy when doing so. This Online Privacy Policy applies to data collected by ThoughtWorks through its website www.thoughtworks.com. Please read this ThoughtWorks Online Privacy Policy very carefully.

Our site may contain links to other websites over which we have no control. ThoughtWorks is not responsible for the privacy policies or practices of other websites to which you choose to link from this site.

ThoughtWorks has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements The TRUSTe program does not cover information that may be collected through downloadable software. The Truste Program covers only information that is collected through this website, www.thoughtworks.com If you have questions or complaints regarding our privacy policy or practices, please contact us at:

ThoughtWorks, Inc.
200 E Randolph St
25th Floor
Chicago, Illinois 60601
USA

Attention: Privacy Officer

Email: privacyofficer@thoughtworks.com

If you are not satisfied with our response you can contact TRUSTe here.

ThoughtWorks complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.

ThoughtWorks complies with the U.S. - EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. ThoughtWorks has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view ThoughtWorks’s certification, please visit http://www.export.gov/safeharbor/.

B) Information gathered

ThoughtWorks gathers information in two ways:

  • (1) Indirectly (through our site's technology); and
  • (2) Directly (when you provide information to us).

One example of information we collect indirectly is information collected through our Internet access logs. When you access our website, your Internet address is automatically collected and is placed in our Internet access logs. We may also record the URLs of the websites and pages you visit (before, during and after your visit to any ThoughtWorks website), the times and dates of such visits, information about the computer hardware and software you use and other information that may be available.

Additionally, we collect information directly from you in a number of ways, including through the use of cookies. Cookies and their use on our website are explained in greater detail below.

We also collect information directly when you voluntarily submit it to us. We may provide the opportunity to sign-up for a periodic email newsletter by entering in your email address. It is completely up to you whether or not you want to provide it. Additionally, we collect personal information when you apply online for a job opening at ThoughtWorks.

Our collection and use of cookies will be managed in accordance with this Privacy Policy.

What are Cookies?

Cookies are small files of information which save and retrieve information about your visit to a website or application. They reside in your internet browser to help remember your preferences and previous activity. For example, cookies can help an online store remember the items you’ve put into your shopping cart, or advertisers can use cookies to target ads that are most relevant to you. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Use of Cookies

ThoughtWorks’s site makes use of cookies to save and retrieve information about your visit to our website. Cookies currently used on our site identify you merely as a number.

When you visit our website, the following categories of cookies may be set in your browser:

Strictly Necessary cookies

These cookies are essential in order to enable you to move around a site and use its features. Without these cookies services you have asked for cannot be provided.

  • Registered Visitor Cookie - A unique identifier given to each registered user, used to recognize you through their visit and when they return to the site.

Performance cookies

These cookies collect information so that we can analyse how our visitors use our site. These cookies don't collect information that identifies you. All information these cookies collect is anonymous and is only used to improve how our site works.

  • Google Analytics Cookie – allow us to follow the actions of a user during your visit to our site (for more information, see Analytics cookies below).

Functional cookies

These cookies allow websites and applications to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.

We may use information collected from functional cookies to identify user behavior and to serve content based on your profile. These cookies cannot track your browsing activity on other websites. They don’t gather any information about you that could be used for advertising or remembering where you’ve been on the internet outside our site.

Analytics cookies

In order to keep our website services relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use the site.

Cookies allow web analytics services to recognise your browser or device and, for example, identify whether you have visited our website before, what you have previously viewed or clicked on, and how you found us. The information is anonymous and only used for statistical purposes, and it helps us to analyse patterns of user activity and to develop a better user experience.

Web analytics data and cookies cannot be used to identify you – they do not contain personal information such as your name or email address.

Analytics - Display Advertising

ThoughtWorks and third-party vendors, including Google, use first-party cookies (Google Analytics cookie) and third-party cookies (DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to our website. More specifically, our website has implemented and uses display advertising, and we utilize Google Analytics to implement a specific feature called remarketing. Remarketing is a feature of Google’s AdWords that allows us to optimize the delivery of ad content specifically targeted to a visitor’s interests based upon previous visits to our site. If you’d like more information about remarketing lists in Google Analytics please visit the following site - https://support.google.com/analytics/answer/2611268.

If you would like to opt-out of Google Analytics for display advertising you may do so by using the Ads Preferences Manager.

There is also a Google Analytics opt-out browser add on that you can download at https://tools.google.com/dlpage/gaoptout/.

AdRoll

As you browse ThoughtWorks.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. One of our display advertising partners, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with ThoughtWorks.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page - http://www.networkadvertising.org/choices/ - to opt out of AdRoll and their partners’ targeted advertising.

Third party cookies

The use of cookies by our partners, tracking utility company, or service providers (if any) is not covered by our privacy policy. For example, when we include content from other sites (e.g., Google Analytics, Marketo, etc.) these sites may also set their own cookies and we do not have access or control over these cookies. We suggest you go to the relevant third party’s website to find out more information about their cookie use. Google Analytics - http://www.google.com/policies/privacy/ or Marketo (Marketo munckin cookie is utilized on our site) - http://eu.marketo.com/trust/privacy.php.

D) Web beacons

Our Web pages contain electronic images known as Web beacons (sometimes called single pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

We also collect information directly when you voluntarily submit it to us. We may provide the opportunity to sign-up for a periodic email newsletter by entering in your email address. It is completely up to you whether or not you want to provide it. Additionally, we collect personal information (such as your name and contact information) when you apply online for a job opening at ThoughtWorks.

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails.

E) How does ThoughtWorks use this information?

We analyse the information we gather to determine what is most effective about our site, to help us identify ways to improve it, and eventually, to determine how we can tailor the ThoughtWorks website to make it more effective.

The personal information ThoughtWorks collects when you apply online for ThoughtWorks employment opportunities is used to determine whether to pursue an employment relationship and for the purposes of our equal opportunity monitoring.

We may also use data for other purposes, which we would describe to you at the point we collect the information.

F) Will we share this with non-ThoughtWorks parties?

Information that we collect may be stored and processed in and transferred between any of the countries in which ThoughtWorks, its respective partners, affiliates or contractors, has offices in order to enable ThoughtWorks to use the information as set out in this Online Privacy Policy. If you are in the European Union, Canada or Australia, information which you provide may be transferred to countries (including the United States) which do not have data protection laws equivalent to those in force in the European Union, Canada or Australia. You expressly agree to such transfers. ThoughtWorks will only share personal information with non-ThoughtWorks parties with your consent, as required by law or to protect ThoughtWorks, its customers, or the public, or with companies that help us fulfil our obligations with you, and then only with partners who share ThoughtWorks' commitment to protecting your privacy and data. We will respect and protect your privacy as set out in this Online Privacy Policy and we will not sell individual information.

You may find links to third party websites on our website. These sites are owned and operated independently of us and may collect information about you. This Online Privacy Policy does not cover the information practices of those third-party websites. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

We reserve the right to disclose any information that we obtain through any ThoughtWorks website to appropriate governmental or regulatory authorities, if required by law or any governmental agency. If ThoughtWorks is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via a prominent notice on our website if any change in ownership or uses of your personal information as well as any choices you may have regarding your personal information.

G) How does ThoughtWorks protect sensitive personal information?

Other than the information you provide when you apply for an employment position at ThoughtWorks, we do not seek to collect sensitive personal information through this site, and you are advised that such information is not protected by SSL; therefore, we advise you not to provide any unsolicited sensitive personal information. By providing the information, you consent to our proposed uses of such information. By providing us with unsolicited sensitive personal information, you consent to our using the information subject to applicable law as described in this Online Privacy Policy. "Sensitive personal information" includes to the various categories of personal information and data identified by United States, European and other privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories include personal identity numbers, personal data about personality and private life, racial or ethnic origin, nationality, political opinions, membership of political parties or movements, religious, philosophical or other similar beliefs, membership of a trade union or profession or trade association, physical or mental health, genetic code, addictions, sexual life, property matters or criminal record (including information about suspected criminal activities).

H) What access do you have to your information?

You are entitled to know whether we hold information about you and, if we do, the type of information, the purposes for which we hold it, the possible recipients or types of recipients and to have access to that information and require it to be corrected if it is inaccurate. You can do this by sending us an e-mail at privacyofficer@thoughtworks.com. Upon written request and within 30 days we will correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing. We will retain your information as needed to provide you services and will retain and use your information as necessary to comply with our legal obligations, resolve disputes and/or enforce our agreements.

I) What is ThoughtWorks practice regarding data security?

We take appropriate steps to maintain the security of your information/data on our website by using encryption where appropriate. You should understand that the open nature of the Internet is such that information/data may flow over networks without security measures and may be accessed and used by people other than those for whom the information/data is intended. We recommend that you always log out after each session and close the browser when done, especially when accessing the service from public terminals.

J) Blogs

Our website offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected and used by others who read them.

K) Social Media Widgets

Our website includes social media features, such as the Facebook button and Widgets, such as the Twitter button that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

L) Notification of privacy policy changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

If you have any questions now or during your visit regarding this Privacy Policy or any complaints about ThoughtWorks online privacy, please contact us at:

ThoughtWorks, Inc.
200 E Randolph St
25th Floor
Chicago, Illinois 60601
USA

Attention: Privacy Officer

Email: privacyofficer@thoughtworks.com

ThoughtWorks participates in the U.S. – E.U. Safe Harbor framework as set forth by the United States Department of Commerce. As part of our participation in the safe harbor, we have agreed to TRUSTe dispute resolution for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with the Safe Harbor you should first contact us (as provided above). If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet here, fax to 415-520-3420, or mail to TRUSTe Safe Harbor Compliance Dept., click for mailing address. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, click here or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English. For human resources data we have agreed to cooperate with Data Protection Authorities.

We self-certify compliance with:SafeHarbor
TRUSTe European Safe Harbor certification
TRUSTe EU Safe Harbour