Why is customer-led product development so hard? Learn invaluable, never-fail principles for great customer-led development, gaining the best mentality for successful product delivery, and hear first-hand case studies of getting ahead with your development pipeline, delivering business value, and managing expectations.

Doug Blue - Product Director, SEEK Doug Blue is an online media professional with over 11 years experience leading product management and development teams for some of Australia's largest online brands including SEEK, realestate.com.au, Trading Post and Yellow Pages. Currently he is the Product Director at SEEK, where he leads the Product Management, User Experience and Web Analytics teams. Doug has also worked in the IT sector at Unisys, and worked for the United States Navy as a submarine officer and nuclear engineer.
Nigel Dalton - Partner, LunaTractor A veteran agile evangelist, with over 10 years experience applying agile principles to IT and product development in the USA, Australia and NZ, Nigel Dalton is the co-founder of Luna Tractor, a business consultancy company taking agile and lean thinking beyond software development to all areas of business and organisations. Luna Tractor leverages the experience gained in the transformation of Lonely Planet between 2007 and 2011, with over 20 teams running variants of agile, kanban and lean methods to support their aim to make amazing guides in all formats for customers.
Daniel Oertli - CIO, REA Group Daniel Oertli is an international IT and Operations executive, with C-level and VP-level experience in global B2B and B2C companies. For the last two years, he has been leading a busy period of transformational change as Chief Information Officer of REA Group (operators of market-leading property sites across the world, including Australia's #1 realestate.com.au). He is passionate about leading positive, profitable change in forward-thinking enterprises. Daniel brings commercial acumen, break-through thinking, broad technology expertise and performance management skills to the boardroom table - and translates strategies into outcomes with a leadership style that inspires action. Daniel's change philosophy is centred around developing high-performance cultures - with a focus on energising teams, pushing boundaries and nurturing inclusive leadership models, to create sustainable advantage for employees and the enterprise alike.
John Sullivan - Director of Technology, New Business, Jetstar John Sullivan is responsible for the formation of new IT solutions and delivery teams, for new business development at the Jetstar group. Using over 20+ years IT experience he specialises in the formation of teams utilising Agile delivery techniques to build and deliver time to market business aligned systems. He has worked in multiple industries like travel, sales and marketing, banking, insurance, health, consulting, government and defence. He has transformed, built and managed Agile delivery teams varying in size from small to 150+ people.


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