I have seen this pattern many times and decided to write about it.
I am about to board a flight. I am comfortable sitting at the gate, and then the boarding is announced.
Two crew ground people start looking at IDs and collecting the flight ticket. The line at the gate moves reasonably fast.
Now, all passengers are standing at the corridor that connects the gate to the plane. This line moves really slow as everyone is entering the plane, placing their bags on the overall compartment, and then sitting at their assigned sits.
A local improvement does not…